News Straight from the horse's mouth

News

COVID Plus Christmas Causing Postal Delays

First Class Mail taking 3-5 days in some cases

COVID plus Christmas seems to be really putting mail deliveries under pressure just now. If you've ordered from the shop or are sending samples please expect the post services to take an extra few days at the moment. Even first class samples are taking 3-5 days to reach us as standard.

News

Kristy wins Outstanding Customer Service Award 2020

for Westgate Labs

Kristy Hodgson has scooped a prestigious accolade at the National SQP Awards 2020; our Ops Director was announced as the winner of the Outstanding Customer Service Award at a virtual ceremony on the 5th November 2020. The award recognises the exceptional customer service Kristy provides in the area of promoting best practice parasite control to horse owners. It cited the back-up advice offered by Westgate Labs as ‘critical to the success of enabling people to follow a targeted worming programme with their animals’. Kristy is central to delivering the guidance that helps to keep horses healthy as well as slow the development of drug resistance.

News

Lockdown update November 2020

Open as usual, please post your samples!

As a postal business we’re able to carry on testing through the latest lockdown that’s been announced for November 2020 with business carrying on in the ‘new normal’ Covid compliant way. Please be reassured that all worm egg count samples will continue to be tested on the day that we receive them, EquiSal testing is carrying on as normal and our shop orders are also being processed on the same day (orders received after 2pm will be shipped the following day).

News

Your Horse 'Virtually' Live 2020

Great show offers and free expert advice

On 6-8 November, Your Horse 'Virtually' Live will bring you some unmissable demos, the chance to win prizes, expert advice and fantastic shopping all to the comfort of your own home! Look our for our great show offers 🐎

News

Kristy is a finalist in the National SQP awards 2020

It's a great day in the office when a bottle of fizz arrives from the National SQP awards 2020! We're really proud to say that our Operations Director Kristy is a finalist in the Outstanding Customer Service Category.

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COVID local lockdown updates

We're experiencing some postal delays

We’re in lockdown again in the northeast but we’re keeping our spirits up and it’s business as usual here in the lab. With social distancing and other Covid precautions in place of course!

News

Autumn Parasite Control 2020

For your horse

🍂🍁 And just like that it's autumn already!! After a warm wet summer with a higher number of positive worm counts than normal across the UK it's especially important to keep a close eye on red worm and ascarid activity with a worm egg count for each horse this season. ☑️ Worm egg count for redworm and roundworm ☑️ Decide whether you need to EquiSal test for tapeworm ☑️ Keep an eye out for bots and pinworm activity

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Join World Horse Welfare and Westgate Labs for a Free Worming Webinar

Wednesday 29th July '20

Watch a recording of the webinar when we discussed all things worm related! We looked at the latest on drug resistance and why we need to move to evidence based control, the testing techniques available for the different parasites and then how to build this into a programme for a healthy horse.

News

Emerging Bot Fly Larvae

Spotted in Horse Dung

👀 We’ve had quite a few sightings of bot larvae this week in horse’s droppings. It’s just the time of year for them as the little reddish armadillo type larvae that have overwintered in the horses’s stomach are ready to hatch.