Christmas Opening Hours 2024
26 November 2024
For the laboratory and office
Over the Christmas Holidays our lab and office will be operating a reduced hours service but we’ll test all samples, report results and send any shop orders each day there is a post. We'll be back to our normal hours from Monday 6th January 2025.
Due to reduced postal deliveries over the festive period, please avoid sending samples in the post between Friday 13th December and Monday 6th January to avoid them being held up in the system and arriving too old to test.
If you need a direct response out of hours, then please send these via Facebook messenger and we’ll do our best to respond as soon as possible.
Keep up to date with the latest news and advice on our Facebook and Instagram pages.
Thank you for your support and custom through another busy year. The Westgate Team wishes you a very merry Christmas with your family, friends and animals and a happy, healthy year ahead in 2025.
Christmas opening hours:
- Thursday 19th December : Christmas Event : Office closed from 1pm
- Friday 20th December: Christmas Event : Lab & Office closed from 12.30pm
- Monday 23rd – Tuesday 24th December : Lab Open - Office reduced hours 9am to 12noon
- Wednesday 25th December : Lab & Office Closed
- Thursday 26th December : Lab & Office Closed
- Friday 27th December: Reduced hours to test samples and send shop orders.
- Monday 30th - Tuesday 31st : Lab Open - Office reduced hours 9am to 12noon
New Year 2025:
- Wednesday 1st January 2025 : Lab & Office Closed
- Thursday 2nd - Friday 3rd January : Lab Open - Office reduced hours 9am to 12noon
- Monday 6th January : Lab & Office Open - normal hours, 9am-5pm
EquiSal Testing Dates:
- Last day of testing in 2024 – 24th December
- First test day of 2025 – 3rd January
EquiSal tests include a prepaid return envelope. If using this service, EquiSal recommend you send no later than 16 December as the post is quite slow in the lead up to Christmas. If you need a test result before Christmas and it's after this date, EquiSal suggest sending samples using a Next Day Special Delivery (9am) to ensure they arrive in time. They advise: we are unable to receive samples over the holiday period. Royal Mail will be storing any post from 27th, 30th and 31th December for delivery to the laboratory on 2nd January. Please avoid sending samples during this time. All samples are stable for at least 3 weeks when stored at room temperature.