Thanks for requesting a new password
We've sent an email to your requested address, please follow the steps in this email to activate your account.
If you are using our new site for the first time
We’ve recently changed our systems to increase your online security. If you have an online login with us but are checking in to the new website for the first time please go through the steps to register a new account here using the same email address as your old account.
There is a mechanism in place that should marry this in with your existing account. For a small number of customers this is affecting the information about your animals and test results that you are able to view on your account.
If you experience this or encounter any other problems please email firstname.lastname@example.org or call the office on 01670 791994.